# Privacy Policy — Pure Birth Doula (Current Version)
> **Effective Date:** September 9, 2026
> **Target CMS Slug:** `/privacy-policy`
> **Page Title:** Privacy Policy | Pure Birth Doula Northern Virginia
> **Meta Description:** Privacy Policy for Pure Birth Doula. Learn how we protect your personal information, pregnancy details, and maintain strict SMS and communication privacy.
> **Current Operational Status:** Active website with inquiry forms and Dubsado CRM. Zero third-party advertising tracking cookies or ad pixels currently active.
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# Privacy Policy
At **Pure Birth Doula** ("we," "us," or "our"), founded by Susie, Certified Labor Doula (CD-DONA), we are deeply committed to protecting your personal privacy and the confidentiality of your family’s birth journey. This Privacy Policy explains how we collect, use, and protect your information when you visit our website ([`https://www.purebirthdoula.com`](https://www.purebirthdoula.com)), submit an inquiry, or communicate with us.
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## 1. Information We Collect
Because we provide personalized birth doula, postpartum, and childbirth advisory services, we collect information that you voluntarily provide to us through our website contact forms, Dubsado client portal, phone calls, or text messages.
### A. Information You Voluntarily Provide:
* **Contact Details:** Full name, mobile phone number, and email address.
* **Maternity & Birth Details:** Estimated due date (EDD), planned delivery hospital or birth setting (e.g., Inova Fairfax, Inova Fair Oaks, UVA Haymarket, Reston Hospital, or home birth), chosen healthcare provider (OB/GYN or midwife), and number of previous births.
* **Consultation Notes:** Any personal birth preferences, fears, or questions you choose to share during prenatal planning sessions.
### B. Technical & Server Information:
* Our website host, **Squarespace**, automatically collects standard non-identifying server logs (such as browser type, operating system, and timestamp) to maintain site security and prevent distributed denial-of-service (DDoS) attacks.
* **Cookies:** We currently use only strictly necessary session cookies (such as Squarespace's `crumb` token) designed solely to prevent automated spam form submissions. **We do not use third-party advertising cookies, cross-site trackers, or marketing pixels on this website.**
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## 2. How We Use Your Information
We use the information we collect solely to provide high-touch, compassionate doula and postpartum care. Specifically, we use your details to:
1. Confirm doula on-call availability around your estimated due date.
2. Contact you via phone call, text message, or email to schedule an introductory consultation.
3. Formulate customized birth preference plans and partner coaching resources.
4. Prepare handcrafted postpartum meal deliveries tailored to your dietary restrictions.
5. Generate itemized health insurance superbills (CPT 99499, 59409) for your out-of-network reimbursement claims upon request.
**We will never sell, rent, or lease your personal information to third parties.**
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## 3. Strict Mobile Messaging & SMS Privacy Policy (A2P 10DLC Compliance)
If you provide your mobile phone number and consent to receive text messages regarding your birth doula inquiry or booking, we adhere to strict mobile privacy standards:
> **SMS Privacy Guarantee:**
> *No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.*
* **Message Frequency:** Text messages are sent strictly on an as-needed basis regarding your inquiry, prenatal appointments, on-call labor check-ins, or consultation scheduling.
* **Opt-Out:** You may opt out of receiving SMS communications at any time by replying **STOP** to any text message from (703) 772-8300.
* **Help:** For questions, reply **HELP** or email us at `purebirthdoula@gmail.com`. Standard message and data rates may apply.
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## 4. How Your Information Is Stored & Protected
We implement administrative, technical, and physical safeguards to protect your personal and pregnancy data:
* **Dubsado CRM:** Client records, contracts, and consultation notes are securely managed within **Dubsado**, an encrypted, password-protected client relationship platform.
* **Website Security:** Our website operates exclusively over encrypted **SSL / HTTPS** connections to ensure your form submissions cannot be intercepted.
* **Confidentiality:** All details shared regarding your labor, medical history, or family decisions are treated with the utmost professional discretion in accordance with DONA International Standards of Practice and Code of Ethics.
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## 5. Third-Party Service Providers
We only share information with trusted third-party service providers who assist us in operating our practice, under strict confidentiality agreements:
* **Squarespace:** Website hosting and basic form delivery.
* **Dubsado:** Client relationship management, electronic contracts, and scheduling.
* **Google Workspace:** Encrypted email and calendar management.
We do not authorize these service providers to use your information for any purpose other than providing services to Pure Birth Doula.
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## 6. Your Rights Under Virginia Law (VCDPA)
If you are a Virginia resident, under the **Virginia Consumer Data Protection Act (VCDPA)**, you have the right to:
* Confirm whether we are processing your personal data.
* Access the personal data we hold about you.
* Correct inaccuracies in your personal data.
* Request deletion of your personal data, subject to legal record-keeping requirements for healthcare and tax purposes.
To exercise any of these rights, please contact Susie directly at `purebirthdoula@gmail.com` or call `(703) 772-8300`.
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## 7. Non-Clinical Medical Disclaimer
Pure Birth Doula provides professional, non-clinical physical, emotional, and informational support. Doula services do not constitute medical advice, diagnosis, or clinical healthcare treatment. Always consult your licensed obstetrician, midwife, or physician regarding medical decisions.
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## 8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practice or legal requirements. When updates occur, the "Effective Date" at the top of this page will be updated accordingly.
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## 9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please reach out to us:
* **Practice Name:** Pure Birth Doula
* **Practitioner:** Susie, CD(DONA)
* **Direct Telephone:** (703) 772-8300
* **Direct Email:** `purebirthdoula@gmail.com`
* **Primary Service Area:** Northern Virginia (Fairfax, Prince William, Loudoun, and Fauquier Counties)